This article will guide you through the steps of setting the default second factor authentication method for Microsoft 365 account.



1.  Open Microsoft 365 web portal:  portal.office.com


2.  Enter your mail address


3.  Enter your mail password


4.  You will see a message More information required , click Next


5.  In How should we contact you, choose Mobile App Below, choose Recieve notification for verification


6.  Click setup


7.  You will see a popup window with the mobile app configuration,

First,install the Microsoft Authenticator app

Android: click here

iPhone: click here



8.  Once the app installed, tap Scan QR code

* Approve camera permission if required



9.  Scan the QR displayed on the computer


10.  Tap Finish, you will see the account connected in the app


11.  On the computer click next


12.  On successful setup you will see the message on the computer Mobile app has been configured...


13.  If you receive a notification on the mobile, tap Approve


14.  In the Additional security verification window, enter your mobile number

This is to prevent you from being locked out




Make sure to check the outlook gray bar at the bottom,

If you see the message "need password", click on it and confirm the authentication

After successful connection you should see the message: "Connected..."


Once you need to login to your account, you only need to:

- Enter your mail

- Enter your password

- Approve the login on the mobile notification you get





Need help with the setup?

Contact NDSN support team: click here